Refund and Returns Policy

At Crispy Makhana, customer satisfaction is our top priority. If you’re not happy with your order, we’re here to help.

1. Returns

• We accept returns only for products that are damaged, defective, or incorrectly delivered.

• To be eligible, items must be unused and in the original packaging.

• You must raise a return request within 3 days of delivery by contacting our support team.

2. Refunds

• Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7 working days.

3. Non-Returnable Items

Due to the nature of food products, returns are not accepted for:

• Opened or consumed items

• Products returned without original packaging

• Items returned after 3 days of delivery

4. Cancellation Policy

• Orders can be cancelled before they are shipped.

• Once shipped, cancellations are not permitted.

5. How to Request a Return or Refund

Email us at mahi19005@gmail.com or call us at +919773614189  with your order ID and issue details. Our team will guide you through the next steps.